Got questions about your enrolment, progression and completion?
You can visit Ask Us anytime for answers to your questions without having to wait.
You can also call us or drop into one of our centres.
Ask Us
Find answers to your questions 24/7.
Call us toll free on
1800 154 055 or +61 7 5552 8811 Monday to Friday between 8.30 am and 4.30 pm
Visit us
Student Connect centres are located at the Brisbane South (Nathan), Gold Coast and QCGU. The Help Desk at Logan, Brisbane South (Mount Gravatt) and QCAD and QCGU Libraries can assist with basic Student Connect questions
Visit us
Location
The Student Connect counter is located in the Student Centre (G33) at Gold Coast.
Opening hours
- From Monday 2 December until Friday 20 December 2024, our Student Connect counter will be open 10am to 2pm weekdays. The Help Desk at Gold Coast Library can assist with basic Student Connect questions outside of 10am to 2pm. Student Connect will also be available via phone and email from 8.30am to 4.30pm throughout this period.
- From Monday 23 December 2024 until 8.30am on Monday 6 January 2025, our Centres will be closed for the festive season. However, you can still contact us via phone between 10am to 2pm on Monday 23, Tuesday 24, Friday 27, Monday 30 and Tuesday 31 December 2024; and Thursday 2 and Friday 3 January 2025.
- From Monday 6 January until Friday 24 January 2025, our Student Connect counters will be open 10am to 2pm weekdays. The Help Desk at Gold Coast Library can assist with basic Student Connect questions outside of 10am to 2pm. Student Connect will also be available via phone and email from 8.30am to 4.30pm throughout this period.
Location
The Student Connect counter is located in the Willett Centre (N53) at Brisbane South (Nathan).
Opening hours
- Student Connect counters are open Monday to Friday from 10am to 2pm. The Help Desk at Brisbane South (Nathan) Library can assist with basic Student Connect questions outside of 10am to 2pm. Student Connect is also available via phone and email from 8.30am to 4.30pm.
- From Monday 23 December 2024 until 8.30am on Monday 6 January 2025, our Centres will be closed for the festive season. However, you can still contact us via phone between 10am to 2pm on Monday 23, Tuesday 24, Friday 27, Monday 30 and Tuesday 31 December 2024; and Thursday 2 and Friday 3 January 2025.
Location
Student Connect is located at building S01 at Brisbane City (South Bank).
Opening hours
- Student Connect counters are open Monday to Friday from 10am to 2pm. The Help Desk at QCAD Library can assist with basic Student Connect questions outside of 10am to 2pm. Student Connect is also available via phone and email from 8.30am to 4.30pm.
- From Monday 23 December 2024 until 8.30am on Monday 6 January 2025, our Centres will be closed for the festive season. However, you can still contact us via phone between 10am to 2pm on Monday 23, Tuesday 24, Friday 27, Monday 30 and Tuesday 31 December 2024; and Thursday 2 and Friday 3 January 2025.
The Help Desk at Logan Library can assist with basic Student Connect questions.
The Logan library is located at the Wayne Goss Centre (L03).
The Help Desk at Brisbane South (Mount Gravatt) Library can assist with basic Student Connect questions.
The Mt Gravatt library is located at the Information Services Centre (M13).
The Help Desk at QCAD Brisbane City (South Bank) Library can assist with basic Student Connect questions.
The Queensland College of Art and Design library is located at Grey Street Studio QCAD (S03).
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