Instructions

1. Login to the Griffith portal, or any Griffith system using Single Sign-on to access (e.g. email) from the browser > enter your sNumber and password.

An Authentication window will prompt you to enter a passcode.

2. To generate a passcode >  launch the PingID desktop App by searching for PingID in the Windows search box > select PingID.

3. The PingID desktop App displays a one-time passcode > click Copy to copy the passcode.

4. Paste the copied passcode into the Authentication window.

Note: Ensure the browser window is selected when you paste the passcode.

You can only use a passcode once > click Refresh to generate a new passcode if required

5. The green check mark indicating authentication is successful will appear and the Griffith resource will open.

Video Guide

Other FAQs

See our FAQ and trouble shooting tips