Improving our data security
Multi-Factor Authentication (MFA) is an essential tool against increasing cyber attacks targeting educational institutions, businesses and individuals to obtain confidential data. They do this by collecting usernames and passwords and using these details to compromise systems. You already sign in using your Griffith username and password. MFA adds a second form of identification to confirm that it is you logging in, such as a passcode sent to your computer or mobile device.
PingID is the software that we use to enable MFA.
Proposed timeline for MFA
| Stream | Stakeholder group | Date |
|---|---|---|
| Stream 1 | All staff | |
| Executive Groups and Council members | 22 Jun - 8 Jul | |
| Business | 27 Jul - 29 Jul | |
| Sciences | 3 Aug - 6 Aug | |
| AEL | 10 Aug - 18 Aug | |
| Health | 14 Sep - 22 Sep | |
| Stream 2 | Vendors, contractors, visitors | 5 Oct |
| Stream 3 | Emeriti | 7 Oct |
| Stream 4 | Students T3 - 2020 | 24 Oct - 20 Nov |
| Stream 5 | Students T1 - 2021 | 22 Feb - 5 Mar 2021 |
| Stream 6 | Migration of additional applications to MFA | Throughout project - April 2021 |
For a detailed timeline for all Griffith groups please see the Multi-Factor Authentication Timetable
FAQs
For information including How do I change my primary (default) device? see:
Troubleshooting Device registration General queries Using your mobile
Have you registered a second device?
If you have not already registered an additional device for MFA, now is the time! It is important to do this so that you can still access all your accounts and applications, even those times when you are unable to use your primary device.
How to use MFA without your primary device is the number one query that our IT Service Centre staff receive regarding MFA. So to ensure you are not caught out set up your second device as soon as possible.
How to set up and use MFA
Android
Requires Android 5.0 and up
iOS
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch
Windows
Timeline for MFA
Overarching schedule of delivery for MFA Phase 2 | |||
|---|---|---|---|
| Stream | Stakeholder group | Number of users | Date |
| Stream 1 | All staff and Council members | 9462 | 22 Jun - 8 Oct |
| Stream 2 | Vendors, contractors, visitors | 1352 | 5 Oct |
| Stream 3 | Emeriti | 7 Oct | |
| Stream 4 | Current Students T3 2020 | 70000 | 19 Oct - 13 Nov |
| Stream 5 | New Students T1 2021 | 8000 | 22 Feb - 5 Mar 2021 |
| Stream 6 | Bespoke applications | 300+ | Throughout project |
Staff rollout | ||
|---|---|---|
| Phase 1 – Executive groups and Council members | 22 Jun - 8 Jul | |
| Phase 2 – Academic groups | ||
| Business | 22 Jul - 31 Jul | |
| Sciences | 3 Aug - 7 Aug | |
| AEL | 10 Aug - 19 Aug | |
| Break for Health Calendar | 14 Aug - 4 Sep | |
| Health | 14 Sep - 8 Oct | |
If you do not have access to YouTube, instructions are available from Microsoft MFA Stream.
Once MFA devices have been set up, Griffith's staff can edit these devices at https://myapps.griffith.edu.au (Staff only).
MFA Number Matching
When logging in to the Griffith network or services, you will be required to match the number you see on the MFA login page to the number within your PingID application. This additional step in the process ensures a reduced chance to leave an open door to our network for potential scammers and looks like this:
Am I eligible for a YubiKey?
A YubiKey is a small key which plugs into your computer and, along with your password, is used to authenticate your identity.
- If you have a business requirement, such as staff working in international locations where networks may be unavailable or insecure, Griffith will provide staff with a YubiKey.
- If you have purchasing authority at Griffith
- If you wish to purchase a Yubikey personally
Purchase a Yubikey - Griffith Marketplace
Set up MFA with YubiKey as primary authentication methodSet up MFA with YubiKey as additional authentication method
MFA enabled applications
Project Board members
Project Board Chair
Thomas King (Deputy, Chief Digital Officer)
Members
- Louise Howard (Director, IT Infrastructure & Cloud)
- Tash Langham (Senior Executive Officer, Health)
- Liz Ganesh (Senior Executive Officer, AEL)
- Chris Frid (Acting Deputy Dean, Sciences)
- Fabrizio Carmignani (Dean, Business)
- Ross McLennan (Director, Office of Research)
- Michael Batzloff (Senior Operations Manager, Institute of Glycomics)
- Rebecca Seymour (Business Transformation Manager, Student Life)
- Joanne Nyland (Deputy Director, Advancement Office)
- Jenna Corby (Student Advocacy, Student Representative Council)
- Michael Deayton (Underlying Infrastructure, Portfolio Manager)
Contact us
General enquiries and feedback
To ask our friendly staff about IT products and services. Contact us by phone, email or chat.
