Assisting business areas to manage their digital information

Information Solutions works with Griffith's academic, research and corporate business areas to utilise digital tools and information management techniques to improve and streamline their business activities and make the best use of their information.

Process improvement and automation

Do you have unwieldy processes that take forever, generate bottlenecks and are swamped in paper?

Information Solutions can assist you by:

  • Analysing your business process
  • Identifying areas where automation may help with streamlining
  • Designing and configuring a new digital workflow process

Tools used: Power Automate, SharePoint Online, PowerApps, PowerBI

Information storage

Confused by all the available options at Griffith? Need some advice on what will work best for you?

Information Solutions can help by:

  • Analysing your current storage environment
  • Providing advice on the best storage option for your information and your team
  • Designing M365 storage solutions to meet your needs

We will always provide best practice information management advice and solutions that meet compliance, security and records management requirements as well as places the user experience at the centre of the design.

Tools used: SharePoint Online, Microsoft Teams, OneDrive for Business

Digital approvals and digital signatures

Do you need to get a lot of documents approved or signed? Need a way to make this faster and easier for everyone?

Information Solutions can assist by:

  • Analysing your approval process
  • Determining which approval technology will work the best for you
  • Designing and configuring the digital approval process using M365 or Acrobat Sign

There are a range of different options available for digital approvals and in many cases, workflow approvals can be substituted for signatures. Check out our decision tree to find out more. We work closely with Legal Services to ensure your approval process meets legislative and University policy requirements.

Tools used: SharePoint Online, Power Automate, Acrobat Sign

Data capture and management

Do you have paper forms that clutter your office? Do you need to capture information from internal or external contacts? Do you spend a lot of time moving data manually? Do you need to collaboratively work on data? Do you want to manage your data more effectively?

Information Solutions can assist by:

  • Analysing your current forms or data capture tools
  • Designing a form using out-of-the-box tools that meet your requirements
  • Designing a storage location for your data that lets you collaborate and manage your data easily and provides a base for potential automation or data analytics

Tools used: Microsoft Forms, PowerApps, SharePoint Online, Power Automate, PowerBI, Acrobat Sign

Data analytics and reporting

Do you want to make use of data analytics to get insights from your data?

Information Solutions can assist by:

  • Analysing your data and data storage
  • Working with you to define the insights you want to see
  • Determining missing data elements
  • Designing a dashboard to represent your data effectively

Please note that all University-level reporting sits with the Planning and Analytics team. We can assist with dashboards that refer to your business unit processes or research data and any data captured with the solutions we have designed for you.

Tools used: SharePoint Online, PowerApps, PowerBI

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AURA

AURA (Australasian Universities' Recordkeeping and Archivists Forum) - knowledge sharing

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General enquiries

Access the Service Catalogue to see the full list of available services.

Or you can ask our friendly staff about IT products and services. Contact us by phone, email or chat.

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Service Catalogue

(07) 3735 5555 Brisbane

(07) 5552 5555 Gold Coast

Frequently asked questions