Get assistance with your technology
Visit our knowledgeable staff in-person at our Tech Assist Bars, and we can assist you with a wide variety of supported IT services. You can attend at any time during our operating hours.
| Operating Hours | |
|---|---|
| Trimester Hours | 9 am to 3 pm, Monday - Friday |
| Student Vacations | 10 am to 2 pm, Monday - Friday |
| Weekends & Public Holidays | CLOSED |
Getting Tech support during COVID-19
Update 14 February 2022: Face to face Tech Support is closed on campus until 21st February, 2022. Tech support is still available during COVID-19 by calling 07 373 55555.
Tech assist bookings
Getting to the Tech Assist bars
The Gold Coast Tech Assist Bar is located in the Gold Coast library, Graham Jones building (G10).
The Nathan Tech Assist bar is located in the Nathan library, Willett Centre (N53).
Griffith University Wi-Fi
Follow our guides to connect your device and install Wi-Fi security settings (known as Wi-Fi certificates).
Multi-Factor Authentication
Multi Factor Authentication (MFA) is activated for all students and staff to help keep your information secured.
Questions?
We are here to help!
If you have any questions about Office 365, you can find your answers on Ask Us 24/7.
Or you can ask our friendly staff by phone.
