About this service
This service provides assistance with the wired, physical connections to Griffith University's network. The network allows access to the internet, Learning@Griffith, shared drives, staff portal and more.
See Network Requests for new outlet installations, to activate or deactivate an existing port, network cables (also known as a patch lead) or additional firewall access.
This service is for
- Academic staff
- professional staff
- HDR students
What to expect
- access to the network will be available 99% of the time outside of scheduled maintenance activity
- simple network port activations (one or two ports where cabling exists) can usually be completed within five days
- complex network ports activations (more than two ports) can usually be completed within five days
There is no cost to use this service.
Exceptions may occur if a large number of new installations are requested — for example, a new office space. This work would be undertaken by an external vendor and costs passed onto the requesting element.