About the service
This service supplies quotes for standard and non-standard computer hardware, the wiping of hard drives, and the decommissioning of computer desktops and laptops.
This service is available to
All Griffith staff, students and community.
What can I expect?
Service Includes:
- Provide quotes for computer equipment
- Provide advice on how to order computer equipment
- Assistance with Software Services ‘Shopping Cart', Asset Disposal Application and the ITS Web Site for the Computer Retirement Process
- Provide advice on the computer equipment decommissioning process
- Updates to the Configuration Item record for the computer in the Service Desk Tool
Service Excludes:
- Purchasing
- Training
- Handling of equipment
Service Availability
| Trimester 1, 2 and 3 | |
|---|---|
| Monday to Thursday | 7 am to 9 pm |
| Friday | 7 am to 6.30 pm |
| Saturday and Sunday | 10 am to 5 pm |
| Student Vacation | |
|---|---|
| Monday to Thursday | 7.30 am to 8 pm |
| Friday | 7.30 am to 6 pm |
| Saturday and Sunday | 10 am to 5 pm |
| End of Year Operating Hours | |
|---|---|
| 23 - 24 December 2024 | 9am to 5pm |
| 25 December 2024 - 1 January 2025 | CLOSED |
| 2 - 3 January 2025 | 9am to 5pm |
| Holidays | |
|---|---|
| Christmas Day (25 December 2024) | CLOSED |
| Boxing Day (26 December 2024) | CLOSED |
| New Year's Day (1 January 2025) | CLOSED |
Refer to the Academic Calendar and Key Dates for all calendars.
Service Availability: Official communications on current system outages, planned outages or upgrades and other important information relating to Griffith IT Services.
Cost
There is no cost associated with the use of this service.