About the service
This service assists Griffith staff and students to access a variety of University Services, such as email, the internet and G and H drives.
This service is available to
All Griffith staff, students and community.
What can I expect?
- Troubleshooting access issues
- Resetting expired passwords
- Advice on how to access services
- Unlocking AD accounts
- Advising of account expiry and restoration process
- Support in the use of multi-factor authentication
Service Includes:
- Provision of sNumbers
Service Excludes:
Service Availability
| Trimester 1, 2 and 3 | |
|---|---|
| Monday to Thursday | 7 am to 9 pm |
| Friday | 7 am to 6.30 pm |
| Saturday and Sunday | 10 am to 5 pm |
| Student Vacation | |
|---|---|
| Monday to Thursday | 7.30 am to 8 pm |
| Friday | 7.30 am to 6 pm |
| Saturday and Sunday | 10 am to 5 pm |
| End of Year Operating Hours | |
|---|---|
| 23 - 24 December 2024 | 9am to 5pm |
| 25 December 2024 - 1 January 2025 | CLOSED |
| 2 - 3 January 2025 | 9am to 5pm |
| Holidays | |
|---|---|
| Christmas Day (25 December 2024) | CLOSED |
| Boxing Day (26 December 2024) | CLOSED |
| New Year's Day (1 January 2025) | CLOSED |
Refer to the Academic Calendar and Key Dates for all calendars.
Service Availability: Official communications on current system outages, planned outages or upgrades and other important information relating to Griffith IT Services.
Cost
There is no cost associated with the use of this service.