Driving innovation
Digital Solutions is a value-driven strategic IT partner for the University. Focused on delivering leading digital experiences for our Students, Colleagues and Community. We work within a contemporary operating model and are modernising our technologies and ways of working to create value and build a digital future for Griffith.
IT Service Centre
Support for staff, students and the public to resolve general IT issues (via phone, self-service, chat, email and in-person)
Initiative Delivery
Central coordination and delivery of projects approved and funded under the University's Electronic Infrastructure Capital Plan (EICP).
Staff computing
Staff technology support for research, teaching and professional activities
Student computing
Griffith IT support for student technology
Digital Solutions partnering
For advice on technology issues, initiatives to improve technologies and/or technology projects​.
Digital (IT) services
Search the Digital Solutions Service catalogue
IT services and support
- IT Service Centre
- Account management and access
- Audio-visual & Video Conferencing
- Authorisation (Federated Access)
- Authorisation (List Management)
- Computers & Software
- Cyber security
- Enterprise applications and databases
- Internet and wi-fi access
- New computers and old disposals
- Password help
- Phone Call Transfers & Staff Directory Updates
- Phones
- Physical port and network services
- Printing services
- Remote access
- Software and app services
- Video conferencing services
![ods learning and reaching](https://www.griffith.edu.au/__data/assets/image/0020/306083/varieties/gu5.jpg)
Learning, teaching and research technologies
- Accessible converted learning resources
- Assistive technology labs
- Computer labs
- Laptop loans
- Learning and Teaching solutions development
- Learning@Griffith support
- Lecture Capture
- Reading list service
- Research Administration System Services
- Research application development and support
- Research computation, analysis and visualisation
- Research data capture and study participant management
- Research data management and storage
- Research media production services
Learning, teaching and research technologies
- Accessible converted learning resources
- Assistive technology labs
- Computer labs
- Laptop loans
- Learning and Teaching solutions development
- Learning@Griffith support
- Lecture Capture
- Reading list service
- Research Administration System Services
- Research application development and support
- Research computation, analysis and visualisation
- Research data capture and study participant management
- Research data management and storage
- Research media production services
![ods business systems](https://www.griffith.edu.au/__data/assets/image/0030/305958/varieties/gu5.jpg)
Business and project services
Business and project services
![information and data](https://www.griffith.edu.au/__data/assets/image/0021/306165/varieties/gu5.jpg)
Data storage and information management
Data storage and information management
Digital Solutions organisation overview
Zoran Sugarevski
Chief Digital Officer
Business-Partnering Domains
![](https://www.griffith.edu.au/__data/assets/image/0033/1387068/varieties/gu5.jpeg)
Learning and Teaching
IT Director: Kim Hauville
Key focus areas:
- Supporting solutions that support the student lifecycle from Admissions through to Graduation.
- Technical solution design, development, and management for learning and teaching, student management, and student experience products
- Design and implementation of teaching space technologies
- Digital engagement and marketing platforms - technical product management
![](https://www.griffith.edu.au/__data/assets/image/0029/1386920/varieties/gu5.jpg)
Research, Specialised & Data Foundations
IT Director: Steve Bishop
Key focus areas:
- Supporting our Researchers with their digital needs.
- Technical solution development and product management for eResearch, specialised systems and data foundations
- Information Management and Solutions Centre of Expertise
- Data Warehouse support and management
![](https://www.griffith.edu.au/__data/assets/image/0026/1387070/varieties/gu5.jpg)
University Operations
IT Director: Rob Lawes
Key focus areas:
- Supporting corporate processes and platforms (Finance, HR, Campus Life and General Counsel)
- Workspace and productivity platforms
- Colleague experience
- Automation and digitisation
- Technical product management
Cross-Domain Support
![](https://www.griffith.edu.au/__data/assets/image/0032/1386923/varieties/gu5.jpg)
IT Service Centre
Head of IT Service Centre: Julian Gibson
Key focus areas:
- General IT support for staff and students
- Initial entry point to resolve general IT issues (via phone, self-service, chat, email, in-person) or escalate request to other Digital Solutions teams as appropriate
- IT knowledge base
![](https://www.griffith.edu.au/__data/assets/image/0030/1386921/varieties/gu5.jpg)
Digital Foundations
IT Director: Mark Keenan
Key focus areas:
- Technical product management of infrastructure and platforms supporting business partnering domains
- Communications and network service support
- System availability and monitoring
- Strategy and architecture
![](https://www.griffith.edu.au/__data/assets/image/0021/1421265/varieties/gu5.jpg)
Cyber Security
IT Director: Glenn Dickman
Key focus areas:
- Cyber security and identity management
- IT Governance, risk and compliance
- Identity and access management
Policies
Browse Griffith policies related to Digital Solutions.
Find out more
Provision of computer resources and software within the common use environment
Need help?
General enquiries
Ask our friendly staff about IT products and services. Contact us by phone, email or chat.