Computer software updates

Griffith is implementing a staged approach to enforcing system reboots will be applied to all staff users following a Windows update. This means that reboots to Griffith issued Windows10 devices will be required within a 3-day period to allow Windows updates to strengthen your system.

Windows updates occur monthly, from the second Wednesday of each month. Upon the reboot, many of the applications you were using should re-open, including your Web Browser windows.

An update is a new, improved or safer version of a software, such as :

  • Operating systems like Windows, MacOS, Apple iOS or Android
  • Apps on your device or phone
  • Anti-virus software
  • Browsers (Chrome, Edge, Safari, Firefox etc.).

Need help updating your browsers?

Guide to update browsers

Exceptions

Some devices, such as systems performing multi-week computations, monitoring or similar specialised tasks that cannot be interrupted may be granted an exception. Should you know of, or you use a device that cannot be regularly rebooted within a 4-week window from an update, please complete this form.

Computer security

Griffith computers provided to staff and students include essential security settings:

  • Single Sign-On (SSO)
  • anti-virus software
  • automatic operating system
  • application patching

For information on protecting your personal (non-Griffith) computer, please see Cyber Safe travelling.

Mobile device security

While mobile devices are not secured in the same way that desktop computers are, the following recommendations are best practice to limit risk:

System updates

Keep Apple IOS, Android OS and all mobile operating systems updated.

Passcode protect and enable encryption

Set a SIM passcode and screen lock. Enable encryption as follows:

  • Apple – enabled once the passcode lock is configured
  • Android – settings, security, encrypt device
  • Windows – settings, systems, device encryption

Location detection and data wiping

Activate 'Find my Device' and enable remote wipe where available. For more information on this refer to:

Find my iPhone, iPad

Find my Android device

Find my Windows device

Why do we need updates at all?


The key reasons to update your software are:


1. Security Enhancements


One of the primary reasons to install software updates is to bolster security. Cyber threats are constantly evolving, with hackers developing new techniques to exploit vulnerabilities. Software developers regularly release updates that patch these vulnerabilities, protecting your device from potential attacks. By neglecting updates, you leave your system open to attack, making it an easy target for cybercriminals.


2. Bug Fixes and Performance Improvements


Software updates often include fixes for bugs that may cause crashes, slow performance, or unexpected behaviour. Regularly updating your software helps ensure that you are benefiting from improvements that enhance stability and efficiency. A well-maintained application runs smoother and often includes features that optimize performance, providing a better user experience.

3. New Features and Functionality


In addition to fixing issues, updates frequently introduce new features and functionalities. These enhancements can improve usability, offer new tools, and allow users to take full advantage of the latest technology trends. Staying updated ensures you’re equipped with the most current tools, which can increase productivity and make tasks easier.

4. Compatibility


As technology advances, compatibility with other software and hardware becomes crucial. Updates often ensure that your applications can work seamlessly with new devices, platforms, or services. Failing to update software can lead to incompatibility issues, hindering your ability to use essential programs and tools effectively.


5. Improved User Experience


Software updates often focus on enhancing user experience by refining the interface and usability features. Developers gather user feedback and work on making applications more intuitive and easier to navigate. By keeping your software updated, you benefit from these enhancements, which can lead to a more enjoyable and efficient user experience.

Report a security incident

Report a phishing incident, password compromise, ransomware or other suspicious activity.

Need help?

General enquiries

Access the Service Catalogue to see the full list of cyber security services available.

Or you can ask our friendly staff about IT products and services. Contact us by phone, email or chat.

IT support chat

IT support form

Service Catalogue

(07) 3735 5555 Brisbane

(07) 5552 5555 Gold Coast

Common questions